Do It Online

NHS App -  Online Appointments booking suspended during Covid-19 pandemic.

NHS App

NHS App

If you’re a patient at our practice you can now use the NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet, including your Covid Vaccination record.

You can use the NHS App to book appointments, order repeat prescriptions and view your GP medical record.  You can also check your symptoms and get instant advice and more.

For more information go to www.nhs.uk/nhsapp


e-consult

Please note our eConsult service is not available during the Weekend.

eConsult enables Shirley Health Partnership to offer online consultations to our patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker. You must be a registered patient to use e consult.

Start an e consult

You can use e-consult on the NHS App.

Please note our eConsult service is not available during the Weekend


For NHS 111 online Click Here


Approved Video Consultation System

To help minimise the spread of COVID-19 and support routine service delivery, Shirley Health Partnership now has the ability to carry out video consultations between patients and clinicians. For this we use a service called accuRx who are an approved video consultation system by NHS Digital.

A patient FAQ about this service can be found here.


Subject Access Requests

Subject access requests (SARs) are governed by the General Data Protection Regulation (GDPR) and Data Protection Act (DPA) which only cover living patients. It’s important to note that requests for a deceased person’s records are subject to the Access to Health Records Act, 1990.

The subject cannot be charged for copies of records unless the request is 'manifestly unfounded, excessive or repetitive'. You will then be charged a reasonable fee and advised of this.

We will provide the information within one calendar month unless otherwise notified.

Information about third parties will be redacted.

We will need to be satisfied and have confirmed the identity of the requester (or the person the request is made on behalf of). The time limits for responding to a SAR only begin when we receive the requested verification (consent).

If you would like to submit a SAR please download the SAR access form, complete the form fully and return to the Partnership for the attention of the medical secretary.

SAR Form

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