Signposting for Southampton

This is a collection of resources we have compiled for our patients to refer to; you may have found this by chance, or been shown this by your doctor during an appointment. We hope these resources are of help to you.

Musculo-skeletal Injuries

You can now self-refer to see a physiotherapist on the NHS. This service is available only to those over the age of 16 years. You can find the online referral link here.

Arthritis Research UK - exercise sheets & videos for patients (exercises for hip pain are addressed in a separate resource found here)

Emotional Wellbeing

Talking therapies

Steps 2 Wellbeing

For patients suffering with low mood/depression, anxiety or stress, Steps 2 Wellbeing is a free, confidential, NHS service, for people aged 18+. They provide a service in Southampton, for people registered at a Southampton based GP surgery an offer treatment for these conditions. Their contact number is 0800 612 7000. Alternatively, please arrange an appointment with a doctor to discuss your concerns further.

Steps 2 Wellbeing have also compiled a helpful list of contacts for patients and professionals.

Signposting for Southampton

No Limits

For our younger patients, you can access an alternative service called No Limits.

"You don’t have to face your difficulties alone. Please get in touch, and we can support you.

You can pop in to our Advice Centre without making an appointment and speak in confidence to one of our trained workers about bullying, stress, anxiety or anything else that is affecting your emotional health and well-being. We may be able to support you to deal with some of the issues that are worrying you. Relationships, housing, money, health, substance use for example.

We can also provide you with weekly counselling sessions, where you can talk to the same counsellor each week about anything that is bothering you. If you are aged 13-19 and suffering with confidence or anxiety issues, you can meet with other people facing similar issues at our Teen Safe House group."

The telephone number for No Limits is 023 8022 4224. Their Advice Centre is at 13 High Street Southampton, SO14 2DF.

Life Changes Counselling

"Life Changes" is a community counselling service situated in Central Southampton, which is independent, confidential, and open to all individuals over 18. Contact Information

Tel no: 07444 001845  Mon - Fri   - 

Self-help guides

Harmless - self-harm support organisation providing a range of services about self harm including support, information, training and consultancy to people who self harm. They do not have a phone number, but can be contacted by email.

Mind - UK charity for mental health. Local branch is called Solent Mind. You can find access to their wellbeing centres and groups here.

Moodjuice - self-help guides written by NHS Scotland

Moodgym - note this is Australian-based. It is a free, interactive self-help program that provides cognitive behaviour therapy (CBT) training in order to help users prevent and cope with depression.

Drugs & Alcohol Misuse

Southampton Drug & Alcohol Recovery Service (DARS) - Drop in centre runs at The Carronades, 2 New Road, Southampton SO14 0AA. Telephone 023 8071 7171

Alcoholics Anonymous

DASH (Drug & Alcohol Service for young people)

FRANK - friendly, confidential drugs advice

Victims of Crime, Violence and Abuse

IRIS Southampton - supporting victims of Domestic Violence. Telephone: 023 812 0744

National Centre for Domestic Violence - Telephone 0844 8044 999

National Domestic Violence Helpline - 24 hours helpline. Freephone: 0808 200 0247

Respect - help & support for men who suffer from Domestic Violence, and also for perpetrators of Domestic Violence. Freephone: 0808 802 4040

Survivors UK - help for male rape & sexual abuse. Telephone: 020 3598 3898 (Monday-Friday, office hours) 

Yellow Door (formerly known as Southampton Rape Crisis) - General enquiries line: 023 8063 6312


If you have been recently bereaved, we appreciate the difficulties and challenges that you may be facing. Please arrange an appointment with one of our team to talk about how you feel. If you are not feeling ready to talk, here are some resources that may be of value: (Simon Says provides child bereavement support to children, parents, teachers and carers throughout Hampshire)

Cruse Bereavement Care - the leading national charity for bereaved people in England, Wales and Northern Ireland. They offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people. Cruse offers face-to-face, telephone, email and website support. They have a Freephone national helpline and local services, and a website ( specifically for children and young people.

Older People

Age UK Southampton - a local charity providing support and services to older people, and those who care for them living in the City of Southampton.

Alzheimer's Society - Local/Regional branch is based at 40 Chamberlayne Road, Eastleigh, SO50 5JH. Email: Telephone: 023 8061 0159

Communicare - a friendly, local charity that enriches the quality of the lives of lonely & isolated people in & around Southampton.

Dementia UK - Helping families face dementia. Helpline: 0800 888 6678

Driving - Keep yourself safer on the roads with an easy to do self-assessment here

Independent Age

The Silver Line - The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, 7 days a week. Telephone: 0800 4 70 80 90

Southampton City Council Health & Social Care - includes access to services such as setting up a key safe and Careline (home pendant alarm).

Children's Health

ERIC - the UK Children's Bowel & Bladder Charity; helpful information regarding continence.

Healthier Together - Is your child unwell? Common childhood symptoms explained.

School exclusion criteria for certain illnesses.

Housing & Debt

Citizen's Advice Bureau - Free, independent, impartial advice and information on most subjects to the people of Southampton. Telephone: 023 8022 1406

Homeless and Housing Advice - Telephone: 023 8083 2254

Step Change - Debt Charity.

Sexual Health, Sexuality & Contraception

Let's Talk About It - get information and access to our local sexual health clinics. You can order home self-test kits for commonly screen STIs here. Telephone 0300 300 2016

FPA (family planning association) - you can find helpful patient information leaflets regarding contraceptive options.

British Pregnancy Advisory Service (BPAS) - information relating to abortions, contraception and vasectomy.

No Limits - this is a service designed for young people.

Chrysalis GII - charity offering support for those with gender identity issues.

Help Giving Up Smoking

Southampton Quitters

Healthier Living

Southampton Healthy Living - A FREE and confidential local NHS service to help you become healthier; through here you can access a 12 week weight loss programme & much more...

NHS Live Well Campaign

Diabetes Southampton Everybody in Southampton with diabetes should have a clear idea of what they need to do to manage their diabetes and this site has been built as a clear, helpful and easy way to help you with your care


Cancer Research UK

Macmillan - Macmillan are able to support you and help you take back some control in your life with a diagnosis of cancer. From help with money worries and advice about work, to someone who’ll listen if you just want to talk, they are here. Telephone: 0808 808 00 00

Wessex Cancer Trust - regional Charity and organisation who are equipped to provide information, support and a listening ear. They have a team of specialist counsellors there to help deal with the emotional impact of cancer and access to complementary therapies aiming to improve wellbeing, help with pain management and increase self-confidence.

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