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Welcome to Shirley Health Partnership!

Shirley Health Partnership was formed on 1 January 2017 from an amalgamation between The Grove Medical Practice and Regents Park Surgery. Both practices were well-established GP Surgery’s that have operated in this locality since 1970’s. 

Our mission "To provide an appropriate and rewarding experience for our patients whenever they need our support”

Our Values "Openness, Fairness, Respect, Accountability" 

Our Vision " We are committed to high quality care, compassion, improving lives and making sure everyone feels included and ensuring all local people have access to our services; especially the most vulnerable people in our community"


Please leave us feedback in our Friends & Family Test - you can find it under the "Have Your Say" tab on the top right or by clicking here.


You will need to wear a face covering when attending for an appointment


Our Virtual PPG is looking for patients to join to help us with our services, click here for further information. 


Extended Hours Service - Currently suspended for face to face appointments

Shirley Health Partnership are happy to announce, subject to availability, that a variety of extended clinics for 2020 will take place as follows:

Tuesday mornings between 7.00 am - 8.00 am

Tuesday Evenings between 6.30 - 7.30 pm

Wednesday mornings between 7.00 am - 8.00 am

Wednesday Evenings between 6.30 pm - 8.30 pm

Thursday mornings between 7.00 am - 8.00 am

Thursday Evenings between 6.30 pm - 7.30 pm

If you wish to book into one of these clinics, please contact the surgery as usual and ask for availability of these clinics. There are also some appointments available for online booking.


WASH HANDS - COVER FACE - MAKE SPACE


We continue to encourage people not to attend the practice without an appointment to help reduce the risk of spreading coronavirus (Covid-19). We are finding that telephone and video consultations mean we can give you a more timely service and keep both you and our staff safe.


Building Intruder Alarm System

We are aware that our building security alarm has been activated on a number of occasions over the past few weeks during silent hours. We have informed the building Landlords who have investigated these occurrences and have put in place procedures to ensure any activation is dealt with in a timely manner. (Updated 15 July 2020). 


Telephone Service 

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 Our telephone service will not available between 1.00 pm and 2.00 pm and between 6.00 pm and 6.30 pm daily. If you require urgent medical advice which does not need 999 assistance during these times, please dial 07713434749 to access our duty team. This change has been made to allow our Reception team to catch up on essential administrative processes such as the preparation of your prescriptions. 

We are very sorry that our phone lines are not always functioning correctly and apologise for the occasional loss of our telephone service, this has been for technical issues which we are confident are now resolved. We are also aware of the on-going issue with our telephone access, in particular telephone calls to the partnership number 023 8078 8500 being unanswered for a lengthy time at peak times for which we apologise in advance for. We continue to recruit and train reception staff as a priority so that we can improve our patient telephone access.Thank you for your  understanding.


Repeat Prescription Update
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  We require 72 hours notice for a repeat and non-urgent hospital prescriptions, received before 10.00 am daily. Please allow for extra time for weekends and Bank Holidays.

We have chosen to extend our turnaround from 48 to 72 hours to improve patient safety. This now allows your own Registered GP to sign your repeat prescriptions, as not all our Doctors work every day. Please also allow an additional 48 hours for your Chemist to dispense the medication.

Please note the reception prescription desk closes at 6.00 pm daily.


You will need to wear a face covering when attending for an appointment


Flu clinics 2020 - Thank You For Supporting Your Surgery by Coming for Your Free Flu Vaccination

Information for the seasonal flu vaccination program for the autumn of 2020 is published on our flu vaccination information page.

Flu Vaccination Information


WASH HANDS - COVER FACE - MAKE SPACE


CLOSED - We will be closed on the afternoon of Tuesday 15 September 2020. Please use NHS 111 if you need medical advice when we are closed.


NHS App (new June 2019) - The new, simple and secure way to access a range of NHS services on your smartphone or tablet. For further information and to download the app Click here.


Health News from the BBC and the NHS

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