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Latest News

STAY ALERT - CONTROL THE VIRUS - SAVE LIVES

Welcome to the Shirley Health Partnership!

The Shirley Health Partnership was formed on 1 January 2017 from an amalgamation between The Grove Medical Practice and Regents Park Surgery. Both practices were well-established GP Surgery’s that have operated in this locality since 1970’s. 

Our mission "To provide an appropriate and rewarding experience for our patients whenever they need our support”

Our Values "Openness, Fairness, Respect, Accountability" 

Our Vision " We are committed to high quality care, compassion, improving lives and making sure everyone feels included and ensuring all local people have access to our services; especially the most vulnerable people in our community"


Please leave us feedback in our Friends & Family Test - you can find it under the "Have Your Say" tab on the top right or by clicking here.


Extended Hours Service - Currently suspended for face to face appointments

Shirley Health Partnership are happy to announce, subject to availability, that a variety of extended clinics for 2020 will take place as follows:

Tuesday mornings between 7.00 am - 8.00 am

Tuesday Evenings between 6.30 - 7.30 pm

Wednesday mornings between 7.00 am - 8.00 am

Wednesday Evenings between 6.30 pm - 8.30 pm

Thursday mornings between 7.00 am - 8.00 am

Thursday Evenings between 6.30 pm - 7.30 pm

If you wish to book into one of these clinics, please contact the surgery as usual and ask for availability of these clinics. There are also some appointments available for online booking.


STAY ALERT - CONTROL THE VIRUS - SAVE LIVES


Alarm System

We are aware that our building security alarm has been activated on a number of occasions over the past few weeks during silent hours. We have informed the building Landlords who have investigated these occurrences and have put in place procedures to ensure any activation is dealt with in a timely manner. (Updated 1 April 2020). 


Telephone Service 

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 Our telephone service will not available between 1.00 pm and 2.00 pm and between 6.00 pm and 6.30 pm daily. If you require urgent medical advice which does not need 999 assistance during these times, please dial 07713434749 to access our duty team. This change has been made to allow our Reception team to catch up on essential administrative processes such as the preparation of your prescriptions. 

We are very sorry that our phone lines are not always functioning correctly and apologise for the occasional loss of our telephone service, this has been for technical issues which we are confident are now resolved. We are also aware of the on-going issue with our telephone access, in particular telephone calls to the partnership number 023 8078 8500 being unanswered for a lengthy time at peak times for which we apologise in advance for. We continue to recruit and train reception staff as a priority so that we can improve our patient telephone access.Thank you for your  understanding.


Repeat Prescription Update
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  We require 72 hours notice for a repeat and non-urgent hospital prescriptions, received before 10.00 am daily. Please allow for extra time for weekends and Bank Holidays.

We have chosen to extend our turnaround from 48 to 72 hours to improve patient safety. This now allows your own Registered GP to sign your repeat prescriptions, as not all our Doctors work every day. Please also allow an additional 48 hours for your Chemist to dispense the medication.

Please note the reception prescription desk closes at 6.00 pm daily.


Flu clinics 2020 - Thank You For Supporting Your Surgery by Coming for Your Free Flu Vaccination

Information for the seasonal flu vaccination program for the autumn of 2020 will be published here.

Flu Vaccination Information


STAY ALERT - CONTROL THE VIRUS - SAVE LIVES


FAX MACHINE - Please note that as from 1 January 2019 we will no longer be using our fax machine.  This is to enhance data security and also to support the NHS Paper Switch-Off Programme (PSO).  It is requested that any correspondence which would previously have been sent using fax is sent electronically to the following email soccg.shirleyhealthpartnership@nhs.net  Any clinical correspondence must be sent as an attachment i.e. pdf, doc, docx. Thank you.


NHS App (new June 2019) - The new, simple and secure way to access a range of NHS services on your smartphone or tablet. For further information and to download the app Click here.


Health News from the BBC and the NHS

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