Which days do your GP work?

There are some occasions where you may prefer to see a particular GP, and want to know when they are next in the surgery. You can find that information here.

Practice Management

Adrian West (Practice Manager)

Adrian is responsible for managing all of the business aspects of our Partnership such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises, equipment and information technology.

Administration

We have a loyal and dedicated administration team to ensure your data is kept up-to-date, is accurate and held securely. They will also contact you as part of national and local health promotion and health recall programs to be able to help provide you the best care.

Martina Barton (Admin/IT Manager)

Martina is responsible for the general administrative requirements of the partnership with particular focus on digital use and development. 

Nicky (Deputy Admin Manager)

Nicky supports the Administration manager for the delivery of administrative tasks and has a focus on quality and outcomes framework. 

Caroline (Medicine Manager)

Caroline supports the Partnership's aim to improve the health of the local population by optimising the use of medicines through:

  • Promoting the safe, evidence based and cost-effective use of medicines
  • Providing up to date, unbiased information about medicines, treatments and care pathways
  • Supporting practitioners and patients to make best use of medicines
  • Minimising the harm caused by medicines

Patients depend on medicines to help maintain health, prevent illness, manage chronic conditions and treat disease. Medicines are an important part of what the NHS does to help patients and are a precious resource. Prescribing is the most common therapeutic intervention that takes place in the NHS.  The NHS spends £11 billion per year on drugs and 85% of this spend takes place in Doctors Surgery's.

Administration Team

Debbie
Lynda
Sandra
Sophie

Reception

We are very proud of our reception team who deal with a huge variety of people and queries every day with professionalism and good cheer.  They will always try to signpost you to the most appropriate service the first time, this maybe a GP, Practice Nurse or a Community or Support Service. We understand that sometimes it can be stressful contacting or coming to the Partnership for all sorts of reasons. Please treat our reception team with the respect you expect and they deserve; The Shirley Health Partnership will take a strong stance against any form of abuse (Physical or verbal) to any of our team and adopt the NHS zero tolerance policy. 

Debbie Moxom (Reception Manager)

Our reception manager is responsible for customer service and patient experience. If you feel our reception team are unable to meet your expectation, please ask to speak to our reception manager. We understand that on occasion you may become frustrated but would always ask you to to adhere to the NHS Zero Tolerance policy - The aim of this policy is to tackle the increasing problem of violence against staff working in the NHS and ensures that Doctors, Nurses, Receptionists and administrators and all other healthcare staff have a right to care for others without fear of being attacked or abused. We look forward to helping you and accessing NHS services.

Reception Team

Amanda C (f)
Amanda H
Anna (Apprentice) (f)
Beverley
Cara
Danielle
Deborah (f)
Diana
Fiona
Francesca (f)
Georgia
Hannah (f)
Jane
June
Kay
Lisa
Lynne
Nicky (f)
Maddison (Apprentice) (f)
Maria (f)
Rachel (f)

Secretaries

-- Personal Assistant (PA) information --

Tracey and Margaret are responsible for managing all aspects of Choose & Book and new referrals to hospitals and community and other healthcare providers. They support the GP’s and can act as liaison between patients and hospital/community/other service providers where necessary. Angela is responsible for managing private medical reports and co-ordinate with solicitors for reports and prepare's paperwork for Department of Work & Pensions (DWP) medical forms.

Angela

PA

Margaret

Medical Secretary

Tracy

Medical Secretary

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